A useful model to think about with respect to promoting culture is the Attitude-Behavior-Culture (A-B-C) model where culture derives from repeated behaviors, behavior is influenced by attitude, and attitude is influenced by culture.
[More]Ask the Experts
What are some techniques to leverage ERM information for the Strategic Objective Review (SOR) process?
Recognizing a root cause and identifying outcomes or impacts of the key risk events that can inhibit or enable realizing the strategic goals and objectives of the agency provide greater insights into what actions, resources, and our authorities may be needed.
[More]Should agencies automatically focus resources on risks with the highest levels of residual risk, or should more energy be placed on those that may exceed established risk tolerances (regardless of residual risk level)?
ERM informs the resource allocation and internal decision-making processes and should not necessarily trigger the focus of resources in any one direction. There may be a range of other factors that agency leaders must consider when deciding where and how to address key risks.
[More]Of those ERM programs that have a formal communications program, what does it look like?
The key to an effective communication program is choosing the right communication model for a particular agency, depending on where the organization is in its ERM maturity curve.
[More]How do you consider existing controls in establishing the likelihood of the risk? Are risk responses by default internal controls?
When comparing risk responses and internal controls to the construction of a building, one could say that the risk response is more of the “blueprint” or “architectural diagram” and the internal control is the “engineered solution.”
[More]What are some effective methods to report the status and/or results of ERM activities to management?
Reporting will vary depending on leadership and how the audience best receives information. However, reporting will likely focus on the accomplishments of the ERM program, particularly as it relates to enabling an agency effectively managing risk tolerances at the goal and objective levels and risk appetite at the agency level. To accomplish this, agency leadership (more…)
[More]How long does it take to implement a fully compliant ERM program?
There is a significant difference between a fully compliant ERM program and a fully capable ERM program. Compliance focuses on the contents of an ERM program, while capability focuses on what an ERM program can achieve.
[More]If agency executives view ERM as an administrative burden, what’s the best way to approach ERM at that agency?
Successfully implementing ERM requires the ERM team to focus on change management in conjunction with developing the program processes, policies, and procedures.
[More]Where should the ERM process/program reside within the agency to include who should oversee the program?
… agencies are best served by a strong and independent risk management function positioned as high in the organizational structure as possible.
[More]How will auditors audit ERM, since this is different than regulation and procedure compliance? What conversations are happening with IGs to ensure they understand how ERM works?
… starting with foundational ERM program elements with a clear direction for program development and maturity will compel the audit team to consider how the agency is approaching its ERM program…
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