ERM Newsfeed

We’ve created this article resource by pulling from ERM-related feeds across the web. Each article links to the original publication site. Is there a feed you think we should include? Email webmaster@aferm.org

100,000 have used IRS Direct File to submit their tax returns

This post first appeared on Government Executive. Read the original article. The agency has not yet determined whether the pilot program for the tool will be extended into a permanent offering. (more...)


Fraud Risk Management: 2018-2022 Data Show Federal Government Loses an Estimated $233 Billion to $521 Billion Annually to Fraud, Based on Various Risk Environments

This post first appeared on GAO Reports. Read the original article. What GAO Found GAO estimated total direct annual financial losses to the government from fraud to be between $233 billion and $521 billion, based on data from fiscal years 2018 through 2022. The range reflects the different risk environments during this period. Ninety percent of the estimated fraud losses (more...)


Putting Veterans First: Exploring the VA’s Customer Experience Strategy with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs.

This post first appeared on IBM Business of Government. Read the original article. Broadcast Date:  Monday, April 15, 2024 John W. Boerstler What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? Join host Michael J. Keegan as he (more...)


John W. Boerstler, Chief Experience Officer

This post first appeared on IBM Business of Government. Read the original article. Chief Experience Officer U.S. Department of Veterans Affairs United States John W. Boerstler was sworn in on February 16, 2021, as the Chief Veterans Experience Officer at the Department of Veterans Affairs (VA). As Chief Veterans Experience Officer, John leads the Veterans Experience Office (VEO), the Secretary’s (more...)


Weekly Roundup: April 8-12, 2024

This post first appeared on IBM Business of Government. Read the original article. Friday, April 12, 2024 Michael J. Keegan Articles & insights in public management & leadership for the week ending April 12, 2024 Managing Strategically: A Thought Process for Federal Managers. Federal managers are expected to advance measurable progress against an increasing number of competing demands, but making (more...)


Exploring Life Ignition Tools (LIT)

This post first appeared on IBM Business of Government. Read the original article. Thursday, April 11, 2024 Michael J. Keegan Leadership Lessons from Dr. Jeff Karp, Author & Biomedical Innovator Just before the start of 2024, the IBM Center released its latest book, Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance, to mark its 25th anniversary. We (more...)


Building On Regulatory Foundations and Bridging to the Future

This post first appeared on IBM Business of Government. Read the original article. Building On Regulatory Foundations.pdf Dan Chenok Susan Dudley The IBM Center for The Business of Government and the George Washington University Regulatory Studies Center gathered regulatory experts to reflect on regulatory foundations and explore emerging opportunities and challenges for good regulatory practice. The event, “Building on Regulatory (more...)


Artificial Intelligence Development for Government Agencies: Strategies for Ethical and Effective Implementation

This post first appeared on IBM Business of Government. Read the original article. Tuesday, April 9, 2024 Dan Chenok The IBM Center and the Partnership for Public Service hosted a roundtable with government leaders and stakeholders on how the responsible use of artificial intelligence can benefit the public by improving agency service delivery. Blog Author: Phaedra Boinodiris, Global Leader for (more...)


Leading through Uncertain Times with Dr. Jeff Karp, author of LIT – Life Ignition Tools: Use Nature’s Playbook to Energize Your Brain, Spark Ideas, and Ignite Action

This post first appeared on IBM Business of Government. Read the original article. Broadcast Date:  Monday, April 8, 2024 Dr. Jeff Karp How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on (more...)


Weekly Roundup: April 1-5, 2024

This post first appeared on IBM Business of Government. Read the original article. Friday, April 5, 2024 Michael J. Keegan Articles & insights in public management & leadership for the week ending April 5, 2024 OMB’s new guidance, RFI boost grant modernization efforts. The long-awaited and much-anticipated update to the basic management standards for the federal grants community is out. (more...)


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